FAQ
We ship our products directly from trusted warehouses located in China and the U.S., depending on the product and your location.
Yes! We offer worldwide shipping, including Canada, the U.S., Europe, Australia, and more.
Yes! We work with international suppliers who include shipping in their pricing. That means we can offer completely free delivery to our customers — no hidden costs, no surprises.
Estimated delivery times:
Canada & U.S.: 7–15 business days
International orders: 10–20 business days
> Shipping times may vary depending on customs and local postal services.
You’ll receive a tracking number via email once your order has been processed and shipped. Please allow a few days for tracking to update.
VacHeaven offers unique products at affordable prices by shipping directly from international suppliers. This allows us to offer free shipping — but delivery takes slightly longer.
We're here for you! Contact us at paul.lane@vacheaven.com, and we’ll be happy to assist.